SENDIASS
Browse our helpful information using the tabs at the top of this page, including factsheets on SEND related topics and links to YouTube videos.
We can also arrange to email or post copies of our resources out to you too, just let us know!
We hold various workshops and drop-ins which you can attend to receive information.
We also attend events in Bradford to give information and advice to parents, carers, and young people alongside other SEND services.
You can contact our service as many times as you need to and you’ll be given an estimated call back each time – we aim to return your call or email within five working days, but this may be extended during busier times. We can respond via a telephone call or email to you.
When we call you back, we’ll speak with you about your questions and share detailed advice and information to help you feel more knowledgeable and confident to continue further discussions with others and engage in SEND related processes on your own.
Advice may not be from the same person each time.
If we feel there are factors which significantly affect your ability to act independently, we can offer support for a one-off meeting, task, or to help start a process.
If you need this support, one of our team will make an appointment to work with you for a specific activity. After this initial appointment, you’ll need to call back on the main number with any further questions.
Throughout our work with you, we’ll be committed to empowering you to play an active and informed role and consistently encourage you to advocate for yourself
If you have received regular support in any four-week period, we are required to keep your information on file. We will keep this file open whilst you are receiving regular support from our service to make sure that all interactions are noted, and you do not need to keep repeating your story. When you get in touch with us, please continue to call us via our main phone line, which will be dealt with in line with the current call back time.
If we feel your situation is complex and you have needs of your own, we may feel it is necessary to offer some casework support while you are going through a specific SEND related process.
Throughout this work, we remain committed to empowering you to play an active and informed role and consistently encourage self-advocacy.
Cases will be reviewed regularly to see if casework is still required from a SENDIASS worker.
We appreciate that a lot of situations may feel complex for the family and that some parents may have needs of their own, however we will determine the level of support required and the most efficient way to provide this for each individual enquiry. Please note this does not guarantee that you will be supported by the same worker each time.